Stakeholders

SaaniCare serves multiple stakeholders, each with unique needs and roles in the learning ecosystem.

Parents

Role

Primary caregivers who support their child’s learning at home.

Needs

• Understand what their child is learning and why
• Track progress and development
• Access activities that fit into busy schedules
• Reassurance about kindergarten readiness
• Tools to support learning at home

Features

• Parent dashboard with progress tracking
• Weekly activity plans
• Shopping lists for activity materials
• Progress reports and analytics
• Messaging with teachers
• Community forum access

Teachers

Role

Early childhood educators who manage classrooms and coordinate with parents.

Needs

• Manage multiple students efficiently
• Differentiate instruction for individual needs
• Communicate with parents easily
• Track student progress
• Plan engaging activities

Features

• Classroom management dashboard
• Student progress tracking
• Activity planning tools
• Parent communication
• Group and individual activity management
• Progress reports generation

Administrators

Role

School administrators who manage the school, teachers, and overall operations.

Needs

• School setup and configuration
• User management
• System-wide analytics
• Billing and subscription management
• Compliance and reporting

Features

• School management dashboard
• Teacher account management
• Reports and analytics
• Billing and subscriptions
• System configuration
• Multi-classroom oversight

Children

Role

The learners themselves - children ages 2-5.

Needs

• Engaging, age-appropriate activities
• Fun and play-based learning
• Clear instructions and guidance
• Progress visualization
• Achievement recognition

Features

• Child-friendly interface
• Activity viewing and completion
• Progress tracking (gamified)
• Achievement badges
• Character interactions

School Districts

Role

District administrators managing multiple schools.

Needs

• District-wide coordination
• Multi-school oversight
• District-wide academic sessions
• School enrollment tracking
• District-level analytics

Features

• District management dashboard
• Multi-school oversight
• District-wide academic session creation
• School enrollment and transfer tracking
• District-level reports

Financial & Administrative Staff

Accountants

Role: Financial management and accounting professionals

Needs:

• Comprehensive financial reporting
• Payment processing and tracking
• Billing and invoice management
• Budget management
• Accounting software integration

Features:

• Financial dashboard with key metrics
• P&L statements, balance sheets, cash flow reports
• Payment processing and reconciliation
• Accounts payable and receivable management
• Budget planning and tracking
• Export to accounting software

Bursars

Role: Fee collection and payment processing

Needs:

• Student account management
• Payment plan administration
• Financial aid processing
• Collection management

Features:

• Student payment tracking
• Payment plan management
• Scholarship and financial aid administration
• Collection reports and reminders

Registrars

Role: Student enrollment and academic records management

Needs:

• Enrollment processing
• Student record management
• Transcript generation
• Transfer and withdrawal processing

Features:

• Enrollment management dashboard
• Student registration and application processing
• Academic transcript generation
• Transfer and withdrawal management
• Waitlist management
• Enrollment reporting

Health & Support Staff

Nurses

Role: Student health management and medical care

Needs:

• Health record management
• Medication administration tracking
• Immunization compliance
• Health incident documentation
• Emergency response

Features:

• Comprehensive health records
• Medication schedules and administration logs
• Immunization tracking and compliance
• Health incident reporting
• Health screening management
• Parent communication for health matters

Counselors

Role: Student behavioral support and counseling

Needs:

• Counseling session management
• Behavioral tracking and intervention
• Student support plan development
• Crisis intervention
• Parent and teacher coordination

Features:

• Counseling session scheduling and documentation
• Behavioral incident tracking
• Student support plan management
• Crisis intervention protocols
• Progress tracking and reporting

Health Coordinators

Role: Oversight of school health programs

Needs:

• Health program coordination
• Compliance management
• Health policy oversight
• Program analytics

Features:

• Health program management
• Compliance reporting
• Health policy management
• Program analytics and reporting

Childcare Specialists

Role: Child development consultations with parents

Needs:

• Appointment scheduling
• Development consultation documentation
• Student progress review
• Resource sharing with parents

Features:

• Appointment booking and management
• Consultation notes and documentation
• Student development review
• Resource library management
• Follow-up tracking

Special Education Coordinators

Role: Special education program management

Needs:

• IEP management and tracking
• Accommodation planning
• Compliance reporting
• Assessment management

Features:

• IEP creation and tracking
• Accommodation management
• Special education compliance reporting
• Assessment coordination
• Progress monitoring

Operational Staff

Transportation Coordinators

Role: School transportation management

Needs:

• Route planning and optimization
• Driver assignment and management
• Vehicle fleet management
• Transportation request processing

Features:

• Route management and optimization
• Driver assignment and scheduling
• Vehicle fleet tracking
• Transportation request management
• Route efficiency analytics

Drivers

Role: Bus route operation and student transportation

Needs:

• Route information access
• Student attendance on bus
• Incident reporting
• Real-time route updates

Features:

• Route viewing and navigation
• Student attendance tracking
• Incident reporting
• Route status updates
• Emergency contact access

Librarians

Role: Library resource management

Needs:

• Book inventory management
• Checkout and return processing
• Reading program management
• Fine management

Features:

• Library inventory management
• Book checkout and return processing
• Reading program creation and tracking
• Fine calculation and payment processing
• Reading activity analytics

Receptionists

Role: Front desk operations and visitor management

Needs:

• Visitor check-in/check-out
• Appointment scheduling
• General inquiries handling
• Directory access

Features:

• Visitor management system
• Appointment scheduling for staff
• Student and staff directory
• Phone and message management
• Office supply tracking

Cafeteria Managers

Role: Meal planning and cafeteria operations

Needs:

• Meal planning and menu management
• Dietary restriction handling
• Inventory management
• Payment processing

Features:

• Meal planning and menu creation
• Dietary restriction management
• Meal order processing
• Inventory tracking
• Payment and billing management
• Nutrition reporting

Technical & Facilities Staff

IT Coordinators

Role: Technology infrastructure and user support

Needs:

• User account management
• Technical support ticket handling
• Device management
• System configuration

Features:

• User account creation and management
• Support ticket system
• Device inventory and assignment
• System configuration management
• Usage analytics and reporting

Facilities Managers

Role: Building and facility maintenance

Needs:

• Maintenance request management
• Vendor coordination
• Facility usage tracking
• Budget management

Features:

• Work order creation and tracking
• Vendor management
• Facility usage analytics
• Maintenance budget tracking
• Facility reservation management

Security Guards

Role: School security and visitor access

Needs:

• Visitor check-in/check-out
• Security incident reporting
• Access control
• Emergency protocol management

Features:

• Visitor badge system
• Security incident reporting
• Access log management
• Emergency protocol access
• Student attendance verification

Extended Academic Roles

Subject Coordinators

Role: Subject-specific curriculum oversight

Needs:

• Curriculum review and approval
• Cross-classroom analytics
• Teacher performance tracking
• Subject alignment management

Features:

• Subject-specific curriculum management
• Cross-classroom analytics
• Teacher performance tracking
• Curriculum approval workflow
• Subject-level reporting

Curriculum Coordinators

Role: School-wide curriculum management

Needs:

• Curriculum standards management
• Compliance tracking
• School-wide curriculum analytics
• Curriculum versioning

Features:

• Curriculum standards management
• Compliance tracking and reporting
• School-wide curriculum analytics
• Curriculum approval workflow
• Version control and updates

Assistant Teachers

Role: Classroom support and assistance

Needs:

• Student activity viewing
• Observation recording
• Activity completion marking
• Limited administrative access

Features:

• Student progress viewing
• Observation and note-taking
• Activity completion tracking
• Attendance assistance
• Limited reporting access

Substitute Teachers

Role: Temporary classroom coverage

Needs:

• Temporary classroom access
• Lesson plan viewing
• Attendance taking
• Activity completion recording

Features:

• Temporary classroom access
• Daily lesson plan access
• Attendance management
• Activity completion tracking
• Note-taking for regular teacher

System Administrators

Superadmins

Role: Platform-wide system administration

Needs:

• Complete system oversight
• District and school creation
• System configuration
• Platform-wide analytics

Features:

• System-wide user management
• District and school creation
• Platform configuration
• System health monitoring
• Content moderation
• Feature flag management
• Platform-wide analytics

District Administrators

Role: Multi-school district management

Needs:

• District-wide coordination
• Multi-school oversight
• District-level analytics
• School enrollment management

Features:

• District management dashboard
• Multi-school oversight
• District-wide academic session management
• School enrollment and transfer tracking
• District-level reports and analytics